Ardent Online

New and improved online ordering facility

Earlier this year was the launch of our new and improved customer online ordering system "ardentonline" The new system is one of the industry’s market leaders and offers much more than simply ordering online. In addition to allowing you to effortlessly browse over 25,000 products and then order directly from your desktop, we have added a vast range of additional benefits that not only improve order efficiency, but reduce your environmental impact and give you access to a range of purchase management information.

These additional benefits include;

• View and print Invoices, Statements, quotations and order confirmations
• View any outstanding orders with expected delivery date
• View and order from all our latest special offers
• Easy to use orderpad of your most purchased products
• Create your own orderpad of favourite products which you can use to order from in the future
• View and order from all current quotations
• Highlights own brand alternatives to branded products wherever possible
• High speed product category and free text search facility
• View and download purchase management reports
• View past order history with the option to reorder individual lines or duplicate the entire order
• Enforce purchasing restriction based on user, catalogue, cost centre, budget size or delivery address
• Email order acknowledgement for every order
• Enforce order authorisation by users superior
• Save an order then come back at a later date to either add to it or process it
• Direct link to Ardent Office Solutions back office system to ensure real time pricing, product updates and to eliminate the chance of operator input error

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